As for the Kindle, it was my original choice back in May, but the prices were way too high. I would have spent over €300 (€50 of which in advance for possible customs bureaucracy, and in case there would have been none, I’d have gotten a €50 coupon from Amazon… but it’s still money to be paid out of pocket) and I went for the Opus. I don’t mind not having wifi, as I have an iPhone and I wouldn’t have used internet access on the kindle anyway. Besides, I prefer being able to purchase books from many resellers to get the best price on ePub+ADE (http://ebooks.addall.com is great) rather than being locked-in to Amazon’s Kindle store. I also usually get ePub books, so the limited ability to handle PDFs is not a big deal to me.
The only thing I miss is the ability to run searches within the books, but at some point they may still implement it using a virtual keyboard (as they do for the “go to page” function.) And if they don’t, ah well. 🙂 I use it to read books, and it does that pretty well for my needs. Of course, what’s good for me may not be good for everybody. 🙂

I agree that it sucks to spend €200 device and then having to shell out €100 more if it stops working, but then again, if a Kindle breaks, how much would it cost to have it fixed? There isn’t even a local distributor, and that’s exactly the reason one has to pay for the customs fees in the first place.

Good luck!

This means that in addition to the cost of reparation, there are the additional costs for shipping. To repair the screen the cost is 80€ + shipping, which means about 110-120€ in total. For the same price one buy Kindle Wireless Reading Device, which has wifi and other additional advantages (Booken Gen3 has a lot of limitations, no wifi, only few buttom, only limit use to pdf, etc.)

Thank you for your report.
I am not affiliated with Bookeen, but I suggest you get in touch with your local distributor as it’s usually much easier to find an agreement than contacting the manufacturer. (You don’t call Samsung in South Korea if your TV stops working, do you? 🙂
I follow Simplicissimus’ forum, ie. the Italian distributor, and as far as I know in some cases they replaced faulty units after inspecting them.
Best of luck!

If you plan to buy one of the BOOKEN ebook readers be careful!
They do not complying with warranty.

After few months of use of Booken Cybook Gen 3 (Gold) the screen remained blocked and it was not possible more to use.

Asking to Booken for the reparation in warranty, they say that screen damage is not covered. Even demonstrating that it was due to an intrinsic defect and not to damage caused for example by a fall or an impacted by sharp object as keys, screwdriver, etc (the ebook reader was on the table in a safe place and I simply open again after some days) they will no comply with warranty and asked for the reparation a cost which makes more convenient to buy a new (different) ebook reader.

Note that the warranty do not indicates that screen is not covered by warranty.

NOTE also that the screen was NOT broken by a physical impact, because was just on the table and with its hard cover protection. I demonstrated to them that there is no sign at all which indicate a physical impact, but still they refuse the reparation.

Therefore, if you plan to buy one of the BOOKEN ebook readers be extremely carefull. They do not comply with warranty and will charge yo you the cost of reparation.

For the reparation, it is necessary to send in France, with also the additional cost of international mail, and thus it is more convenient to buy a new apparatus that repair, if the cost of screen should be charged. On the other hand, they know that make an international legal opposition (because technical assistance is made only at the company headquarter in France) is to complex and at the end more costly that buy a new one.